Protecting Your Vehicle

Learn How to Protect Your New Ride

At Dorsch Ford Lincoln Kia, we know that purchasing a vehicle is an investment and we want you to be able to protect that investment for years to come. Dorsch offers a variety of plans for new vehicles, leased vehicles, as well as used vehicles. 

The plans below are insurance and loan protection that will extend the value of your vehicle and protect it should a breakdown occur!

Vehicle Service Contract (VSC)

Protect Your Drive Experience

EG Assurance's Vehicle Service Contract, or VSC, helps you relax by providing additional coverage on top of the factory warranty. Coverages are available to protect you against unexpected repair costs for covered breakdowns on new and pre-owned vehicles.

Factory Limited Warranty

Most factory limited warranty coverage is for a limited number of parts, conditions, and period of time.

Your factory limited warranty covers:
  • Defects in parts and labor for a limited period of time.
  • Basic warranty protection may be limited to specified term/miles.
  • Powertrain warranty may extend beyond basic warranty coverage.

Your factory limited warranty does not cover:
  • Breakdowns caused by wear and tear from ordinary use of the vehicle.
  • Breakdowns caused by wear and tear from climate conditions.
  • Breakdowns caused by wear and tear from road conditions.
  • Breakdowns caused by wear and tear from personal driving habits.

EG Assurance VSC Benefits

Emergency roadside assistance coverage for flat tires, lock out assistance, battery jump starts, emergency gas and fluid delivery, or towing.
Trip interruption reimbursement for meals/lodging if a covered breakdown leaves you stranded away from home.
Rental car reimbursement if your vehicle is in a repair facility undergoing covered repairs.
Nationwide coverage if the vehicle breaks down while away from home. Visit any repair facility for repairs. Just call our toll free number before repairs are started.

Guaranteed Asset Protection (GAP)

What is GAP?

Guaranteed Asset Protection, or GAP, is designed to protect our customers from financial loss on their vehicle in the event of a total loss.

Understand the 'Gap'

Sometimes accidents occur or a vehicle is stolen. In either situation, our customers may experience a total loss on their vehicle. If this happens to you, an insurance company will only pay for the current market value of the vehicle. However, the current market value of the vehicle may be less than what you owe on the lease or loan. Our Guaranteed Asset Protection product helps cover the 'gap' between what is owed as of the date-of-loss and what the vehicle is worth.
Typical GAP claim calculation*
Guaranteed Asset Protection (GAP)

Tire & Wheel Protection

Keep Your Wheels Spinning


EG Assurance's Tire & Wheel Protection provides our customers with repair or replacement of wheels and tires if they become damaged and are unable to hold air due to ordinary road hazards.
Examples of ordinary road hazards include:
  • Potholes
  • Metal parts
  • Wood debris
  • Rocks
  • Composite materials
  • Plastic
  • Glass
Covered parts include:
  • Factory or dealer installed wheels/rims.
  • Factory installed tire-pressure sensors, wheel studs, lug nuts, valve stems and caps, wheel locks and tires with greater than 2/32nd inch tread.

Maintenance 

Why Use A Maintenance Program?


Your participation in a maintenance program with your dealership can help you plan for the future ahead. There are many reasons you should take advantage of your dealership's maintenance program, but here are just a few of them:

  • You will have peace of mind knowing that your vehicle will be cared for by factory trained technicians using only manufacturer approved parts and fluids.
  • Having a plan will lock in existing prices and maintenance costs.
  • It's convenient. You will know where and when to get your vehicle serviced.
  • Maintaining your vehicle means you can increase its longevity.
  • By taking the proactive route of purchasing a maintenance plan when you purchase or lease your vehicle, you will have one less thing to think about when it's time to get your vehicle serviced.

Most importantly, after your vehicle purchase or lease, you will continue to have quality customer service making your ownership experience the best it can be.
Typical programs can include*
  • Oil changes
  • Tire rotations
  • Multi-point inspection

Make an Inquiry

Need to make a claim? Below are the phone numbers and email addresses to get your claim submitted quick!

Have an existing contract with Portfolio? Click HERE.

VSC Claims

M-F 7:00 a.m. to 7:00 p.m. (CST)
Sat 8:00 a.m. to 2:00 p.m. (CST)

855.342.0321


See contract for actual terms and conditions. Coverage terms may vary based on the type of vehicle and coverage selected.

GAP Claims

M-F 8:00 a.m. to 6:00 p.m. (CST)

855.342.4973


*The amount of coverage provided by Guaranteed Asset Protection is determined by the original amount financed, the term of the financing contract, and the terms and conditions of your GAP agreement. See agreement for actual coverage, terms, conditions, exclusions, and limitations.

Maintenance Claims

M-F 7:00 a.m. to 7:00 p.m. (CST)
Sat 8:00 a.m. to 2:00 p.m. (CST)

855.342.0322


*The warranties have been designed with carrying terms and coverage based on dealership offerings. See contract for actual terms and conditions. Coverage terms may vary based on the type of vehicle and coverage selected.

Tire & Wheel Protection Claims

M-F 7:00 a.m. to 7:00 p.m. (CST)
Sat 8:00 a.m. to 2:00 p.m. (CST)

855.342.0322


See contract for actual terms and conditions. Coverage terms may vary based on the type of vehicle and coverage selected.