10 Things to know before your vehicle is repaired

Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.

  1. Never drive a car that could be unsafe because of damages.
  2. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here. You are not required by law to obtain more than one estimate or appraisal.
  3. You have the right to go to the repair shop of your choice.
  4. Your insurance company cannot require you to go to a particular shop.
  5. Differences in repair estimates are common.
  6. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you've received, please ask us.
  7. Choose a repair facility that has unibody repair equipment and has certified (by I-CAR or ASE) technicians.
  8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  9. Ask if the shop offers a repair warranty.
  10. Let us help you negotiate your claim with the insurance company.

Contact

Dorsch Ford Lincoln Kia

2629 Eaton Rd
Directions Green Bay, WI 54311

  • COLLISION CENTER: (920) 469-3650

Hours

  • Monday 7:30AM - 5:30PM
  • Tuesday 7:30AM - 5:30PM
  • Wednesday 7:30AM - 5:30PM
  • Thursday 7:30AM - 5:30PM
  • Friday 7:30AM - 5:30PM
  • Saturday Closed
  • Sunday Closed
Interested in having the the Collision Center take care of your vehicle? Fill out the form below and please add "Attention: Collision Center" in the comments! 

Make an Inquiry